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Privacy Policy

Last Updated: July 24, 2025

Covenant Security Equipment ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or interact with us, including through text messaging. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our site or services.

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

Personal Information

When you purchase something from our store, as part of the buying and selling process, we collect personal information you provide, such as your name, address, phone number, and email address. This information is used to process your order, arrange delivery, or facilitate returns.

When you browse our website, we automatically collect your computer’s Internet Protocol (IP) address to provide us with information about your browser, operating system, and browsing behavior to enhance your experience.

Text Messaging

If you opt-in to receive text messages from us, either verbally or through our website, we collect your phone number to send you messages related to customer care, promotional offers, order updates, or other communications. Verbal opt-in occurs as follows: our staff will ask for your phone number and confirm your consent to receive text messages from Interbank-Exchange, LLC., on behalf of Covenant Security Equipment at (866) 286-4400 for customer care purposes. You will be informed that message frequency varies, message and data rates may apply, and you can reply "STOP" to unsubscribe or "HELP" for assistance. Our Privacy Policy is available upon request. You may opt-out of text messaging at any time by replying "STOP" to any message or contacting us at mike@covenantsecurityequipment.com or (866) 286-4400. Standard message and data rates may apply.

Email Marketing

With your explicit consent, we may send you emails about our store, new products, promotions, or other updates. You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in the email or contacting us at mike@covenantsecurityequipment.com.

Analytics

We use analytics tools to collect information about how you interact with our website, such as pages visited, time spent, and referral sources. This helps us improve our services and user experience.

SECTION 2 - CONSENT

How Do You Get My Consent?

When you provide personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we infer that you consent to our collecting and using it for that specific purpose only. For secondary purposes, such as marketing or text messaging, we will either ask for your explicit consent (verbally or in writing) or provide you with an opportunity to opt-out. For text messaging, verbal consent is obtained when you confirm your agreement to receive messages after being informed of the terms, as outlined in Section 1.

How Do I Withdraw My Consent?

If you change your mind, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information at any time by:

  • Email or Phone: Contacting us at mike@covenantsecurityequipment.com or calling (866) 286-4400.

  • Text Messaging: Replying "STOP" to any text message.

  • Mailing: Sending a request to Covenant Security Equipment, 157 W Hayden Ave STE 200, Hayden, ID 83835.

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law, such as in response to a subpoena, court order, or other legal process, or if you violate our Terms of Service. We may also share information to protect our rights, property, or safety, or that of our customers or others. Customer data is not shared with third parties for promotional or marketing purposes. Mobile opt-in and consent data are never shared with anyone for any purpose, and any information sharing mentioned elsewhere in this policy excludes mobile opt-in data.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services. Your data is stored in Shopify’s secure data storage, databases, and general application, protected by a firewall.

Payment

If you choose a direct payment gateway, Shopify stores your credit card data, which is encrypted per the Payment Card Industry Data Security Standard (PCI-DSS). Transaction data is stored only as long as necessary to complete your purchase and is deleted thereafter. All payment gateways we use adhere to PCI-DSS standards, managed by the PCI Security Standards Council, a joint effort of brands like Visa, Mastercard, American Express, and Discover. For more details, review Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

Third-party providers, such as payment processors or text messaging services, collect, use, and disclose your information only to the extent necessary to perform their services for us. These providers have their own privacy policies, which we recommend you review to understand how your information is handled. Mobile opt-in and consent data are never shared with third parties for any purpose.

If a third-party provider is located in a different jurisdiction, your information may be subject to the laws of that jurisdiction (e.g., the United States’ Patriot Act for providers in the U.S.).

Once you leave our website or are redirected to a third-party site or application, this Privacy Policy and our Terms of Service no longer apply.

Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.

SECTION 6 - TEXT MESSAGING

By opting in to our text messaging program, either verbally or through our website, you consent to receive SMS messages from Interbank-Exchange, LLC., on behalf of Covenant Security Equipment at (866) 286-4400 for purposes such as customer care, order confirmations, shipping updates, or promotional offers. Consent is not a condition of purchase. We use third-party platforms to manage text messaging, and your phone number will be shared with these providers solely to deliver the messages. Mobile opt-in information is never shared with third parties.

  • Verbal Opt-In Process: Our staff will ask, “What is your phone number?” After you provide your number, they will say, “Would you like to opt in to text messaging? If so, you consent to receive messages from Interbank-Exchange, LLC., on behalf of Covenant Security Equipment at (866) 286-4400 regarding customer care. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Privacy policy is available by request.” Your verbal confirmation (e.g., “Yes”) constitutes consent.

  • Opt-Out: Reply "STOP" to any message to unsubscribe, or contact us at mike@covenantsecurityequipment.com or (866) 286-4400.

  • Message Frequency: Message frequency varies based on your interactions with us.

  • Costs: Standard message and data rates may apply, depending on your mobile carrier plan.

  • Privacy: Your phone number and mobile opt-in information are never shared with third parties for any purpose.

SECTION 7 - SECURITY

We take reasonable precautions to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. Credit card information is encrypted using secure socket layer (SSL) technology and stored with AES-256 encryption. We comply with PCI-DSS requirements and implement additional industry-standard security measures. However, no method of transmission over the Internet or electronic storage is 100% secure.

SECTION 8 - COOKIES

We use cookies to enhance your experience on our website. Below is a list of cookies we use, which you may choose to opt-out of:

  • _session_id: Unique token, sessional, stores session information (e.g., referrer, landing page).

  • _shopify_visit: No data held, persists for 30 minutes from the last visit, tracks the number of visits.

  • _shopify_uniq: No data held, expires midnight (visitor’s local time) the next day, counts visits by a single customer.

  • cart: Unique token, persists for 2 weeks, stores cart contents.

  • _secure_session_id: Unique token, sessional, enhances session security.

  • storefront_digest: Unique token, indefinite, determines access if the shop is password-protected.

You can manage cookie preferences through your browser settings.

SECTION 9 - AGE OF CONSENT

By using our website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.

SECTION 10 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. Changes take effect immediately upon posting on our website. If we make material changes, we will notify you via the website or by email (if applicable) to inform you of what information we collect, how we use it, and under what circumstances we may disclose it.

If our store is acquired or merged, your information may be transferred to the new owners to continue providing products and services.

QUESTIONS AND CONTACT INFORMATION

To access, correct, amend, or delete your personal information, register a complaint, or request more information, contact our Privacy Compliance Officer at:

Email: mike@covenantsecurityequipment.com
Phone: (866) 286-4400
Mail: Covenant Security Equipment
Attn: Privacy Compliance Officer
157 W Hayden Ave STE 200
Hayden, ID 83835-9650